Job Title: Internal Communications Manager
Job purpose
As a key member of the Corporate and Regulatory Affairs (CORA) team, the ICM will manage the company's internal communications programme, provide strategic communication support to the business and assist employees and managers understand their role in making business goals a reality.
Will also ensure two-way communication by continuously obtaining employee feedback and keep all levels of employees informed about key issues and events impacting the company. Provide strategic communication and support for – business objectives, by reinforcing alignment to global, regional, area and local goals and strategy.
Knowledge, Skills Experience:
Graduate calibre, ideally with professional or higher qualification in PR, Internal Communication or Corporate Communication years+ broad internal communications experience, ideally in a corporate environment
Understanding of the wider communications disciplines; experience of change management
Understanding of research tools and methodologies; can conduct small scale qual. and quant. research
Can communicate factual and conceptual information clearly, concisely and in an appropriate style for the audience
Superior planning, project management skills and problem resolution skills; able to successfully manage several projects simultaneously
Strong influencing skills; must inspire trust and confidence of employees, CORA colleagues and business managers, must have – good people
leadership qualities Confidence and ability to challenge the status quo and maintain the trust of employees which are the key constituents of the internal communications manager
A strong perceptiveness/emotional intelligence/6 th sense for reading and understanding the 'pulse' of employees i.e.,
knowing how to manage communications to support this pulse/diffuse tension or anxiety Superior skills in sourcing, briefing and managing external suppliers, and in controlling large budgets and challenging work schedules
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BRITISH AMERICAN TOBACCO IS RECRUTING.
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